Money Game FAQ — All Your Questions, Answered Clearly

Use the password recovery option on the Login page. You will need to confirm the mobile number or email address registered on your account, after which a reset link or verification code will be sent to you. If you are not receiving the reset message, check your spam folder or contact our 24/7 live chat support. Do not create a second account — always recover your original one.

No. Money Game strictly allows one account per person. Creating a second account — even with a different mobile number or email — violates the Terms and Conditions and will result in both accounts being permanently closed, along with any balance or bonuses in them. If you are locked out of your account for any reason, the correct route is to contact support and recover access to your original account.

No app download is needed. Money Game runs fully in any modern mobile browser on Android or iOS. Open Chrome or your default browser, navigate to moneygame.vin, and you have access to the complete platform — Cricket betting, PSL markets, Live Casino, Fish Games, Bingo and the full Game Lobby. The site is fully optimised for mobile and works well even on standard 4G connections common across Pakistan.

Contact our 24/7 live chat support to request a change to your registered mobile number or email. For security reasons, this cannot be done directly from your account settings without identity verification. Our support team will guide you through a quick verification process to confirm it is really you, and then update your details. The process typically takes under ten minutes.

Money Game supports JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and other mobile wallets available in Pakistan. All transactions are processed in PKR — there are no currency conversion fees. JazzCash and Easypaisa are the most popular choices among Pakistani players due to their instant processing speed and wide availability across all mobile networks.

Deposits via JazzCash and Easypaisa are processed almost instantly — in most cases your PKR balance is updated within a minute or two of completing the payment on your mobile wallet. If a deposit has not reflected after ten minutes, first check that the transaction shows as completed in your JazzCash or Easypaisa app. If it does, contact our live chat support with the transaction reference number and we will resolve it promptly.

Minimum deposit amounts vary by payment method. JazzCash and Easypaisa deposits have a low minimum entry point designed to be accessible for all Pakistani players, regardless of budget. The exact minimum for each payment method is shown on the deposit screen inside your account after you log in. There is no maximum deposit imposed by Money Game, though your JazzCash or Easypaisa wallet may have its own daily transaction limits set by the mobile network.

Wait a few minutes and refresh your account balance. If the deposit still has not credited after ten minutes, take a screenshot of the completed transaction in your JazzCash or Easypaisa app showing the transaction ID, date, time and amount. Then contact our 24/7 live chat support and share that reference. Our team will manually verify the payment and credit your balance as quickly as possible. This situation is uncommon but our support team resolves it reliably.

Log into your account, go to the Withdrawal section in your account dashboard, select your preferred method — JazzCash, Easypaisa, Raast or bank transfer — enter the amount you wish to withdraw and confirm the request. Withdrawals to JazzCash and Easypaisa wallets are typically processed faster than bank transfers. Make sure the mobile number on your JazzCash or Easypaisa account matches the number registered with Money Game to avoid delays.

JazzCash and Easypaisa withdrawals are among the fastest options and funds typically arrive in your mobile wallet within a few hours of the request being approved. Bank transfers may take one to three business days depending on your bank. The processing time on Money Game's side is separate from the time your bank or mobile wallet takes to reflect the funds. If a withdrawal has not arrived within the expected window, contact live chat support with your withdrawal reference.

A withdrawal may be placed on hold for a few reasons: your account may require identity verification if it has not been completed yet; you may have an active bonus with remaining wagering requirements that need to be met before withdrawal is possible; or in some cases additional checks are carried out for security purposes. Log in and check your account notifications for the specific reason. If the reason is not clear, contact our live chat support team who can explain exactly what is needed to release the withdrawal.

Money Game covers a wide range of Cricket betting markets including Pakistan Super League (PSL), T20 internationals, ODI series, Test matches and other bilateral series involving Pakistan and other major cricketing nations. During PSL season, dedicated tournament markets with ball-by-ball live odds are available. Visit the Bet section after logging in to see all currently available matches and tournaments.

If a match is abandoned before enough play has taken place for a result to be determined, bets are generally voided and your PKR stake is returned to your account balance. The specific rules depend on how many overs were bowled and the type of bet placed. Full bet settlement rules are available in the Terms and Conditions. In-play bets placed on events that have already occurred at the time of abandonment may be settled differently — check the settlement rules for the specific market.

Yes. While Cricket — especially PSL and international T20 matches — is the most popular betting category among Pakistani players on Money Game, the platform also covers Football leagues and Esports tournaments. The availability of specific matches and events varies by season and schedule. Check the Bet page for the current event listings across all sports.

Live in-play betting allows you to place bets on a Cricket match while it is actively being played. Odds update ball by ball and reflect the current state of the game — run rate, wickets in hand, required run rate and so on. You can bet on outcomes like next wicket, total runs in an over, match winner and many other markets all while the game is in progress. Bets are accepted up until the moment a ball is bowled for the relevant event, after which the market is suspended briefly before the result is confirmed.

The Live Casino at Money Game features HD live dealer tables streamed in real time. Games available include Baccarat, Roulette, Blackjack, Dragon Tiger, Teen Patti and a range of game show style titles. All bets are placed in PKR and bet limits are designed to suit a wide range of players — from low-stakes casual sessions to higher limit tables. Visit the Live Casino section after logging in to see the full current lobby.

Fish Games are arcade-style shooting games that are very popular among Pakistani players on Money Game. You control a cannon on screen and shoot at fish and sea creatures — each fish has a different PKR prize value attached to it. The gameplay is fast, visually engaging and combines skill-based shooting mechanics with real money prizes in PKR. You can find the full Fish Games lobby at Fish Games.

The Bingo section offers a more relaxed, social gaming experience. You purchase bingo cards in PKR and numbers are drawn automatically. Complete a line or a full house on your card to win the corresponding PKR prize. Bingo rooms run throughout the day at different stakes, so there is always a game to join. It is a popular choice among players looking for something more casual alongside faster Cricket betting or Live Casino sessions.

New players registering on Money Game are eligible for a welcome bonus on their first deposit. The current welcome offer details — including the bonus amount in PKR, the minimum qualifying deposit and the wagering requirements — are displayed on the Promotions page. Offers are updated regularly, so always check the Promotions page for the latest terms before claiming anything.

A wagering requirement means you need to bet a certain total amount in PKR before the bonus funds become withdrawable. For example, if you receive a PKR 1,000 bonus with a 10x wagering requirement, you need to place a total of PKR 10,000 in qualifying bets before that bonus converts to real, withdrawable cash. Which games count towards wagering and at what percentage is specified in each promotion's terms on the Promotions page. Cricket betting and Casino games both typically contribute to wagering, but the contribution rate may differ by game type.

Yes — Money Game regularly runs special promotional campaigns during the Pakistan Super League season, including enhanced odds on selected PSL matches, reload bonuses tied to PSL match days and cashback offers for Cricket bettors. These promotions are time-limited and are announced on the Promotions page. Check it at the start of each PSL match week so you do not miss out on offers that are only active for a day or two.

Bonuses are only applied when the qualifying conditions are met — for example, depositing the minimum required amount and opting in to the promotion before or during the deposit. If you deposited but did not opt in, or deposited an amount below the qualifying minimum, the bonus will not be applied automatically. If you believe you met all the conditions and the bonus was still not credited, contact live chat support within 24 hours of the deposit with your transaction details and we will check it for you.

Log in and go to your account settings. Under the Responsible Gaming section you will find the option to set a daily, weekly or monthly deposit limit in PKR. Once set, you cannot deposit more than the limit you have chosen within that period. Increasing the limit is not instant — a cooling-off period applies before the higher limit takes effect, which is designed to prevent impulsive decisions during a gaming session. Lowering your limit takes effect immediately.

Self-exclusion allows you to voluntarily block your own access to your Money Game account for a set period — options typically range from a few weeks to a permanent exclusion. During self-exclusion you cannot log in, deposit or place bets. To activate self-exclusion, go to the Responsible Gaming section in your account settings, or contact our support team directly. Once activated, it cannot be reversed for the duration you selected. If you feel gaming is negatively affecting your life, this tool is available to you at no cost. More information is on the Responsible Gaming page.

Beyond deposit limits and self-exclusion, Money Game offers session time reminders that alert you after you have been playing for a set duration, a cool-off period option that temporarily suspends your account for a short break without full self-exclusion, and access to your full betting and deposit history so you can review your patterns honestly. All tools are free and available directly in your account settings. For detailed guidance on each tool, visit the Responsible Gaming page.

You must be 18 years of age or older to register and play on Money Game. This is a strict requirement and age verification may be requested at any point. If an account is found to belong to someone under 18, it will be closed immediately and any balance forfeited. If you are a parent or guardian concerned about underage access, contact our support team and we can explain the account verification procedures in place.